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FREQUENTLY ASKED QUESTIONS

  • What kind of products do you sell?
    We offer a variety of geek-inspired clothing and gifts, including t-shirts, hoodies, mugs, houseware, and accessories featuring designs from fantasy, sci-fi, gaming, and pop culture.
  • Do you ship internationally?
    Yes! We ship worldwide. Shipping costs and delivery times vary depending on your location.
  • How long does shipping take?
    Shipping times depend on your location and chosen shipping method. Orders typically take: Domestic (Canada): 5-10 business days International: 10-25 business days
  • What payment methods do you accept?
    You can pay with your preferred credit or debit cards via PayPal, during your checkout.
  • Can I return or exchange an item?
    Yes! If you receive a defective or incorrect item, you can request a return or exchange within 30 days of receiving your order. Please check our Returns Policy for details.
  • How do I track my order?
    Once your order ships, you’ll receive a tracking number via email. You can use it to monitor your delivery status.
  • How can I contact customer support?
    You can reach us through the website's contact form, Website Chat, or via our Social Media Channels by private messages. We typically respond within 24-48 hours.
  • Do you offer custom designs?
    Yes! If you have a special request for a custom design, feel free to contact us. We’d love to help bring your idea to life!
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